DELIVERY & RETURNS
- FREE 2 DAY DELIVERY ON ORDERS OVER £50.00
|Standard delivery||FREE||1-2 working days|
|Guaranteed next day||£12.95||next day delivery|
Europe - up to 1kg £10.95 up to 2kg £14.60 Between 7-14 days
Rest Of World £18.00 Between 7-28 days
All orders from Belenos Skin Botanique are shipped from the United Kingdom. You may be subject to additional import fees upon delivery depending on your location.
Please be aware that Belenos Skin Botanique does not have any control over any duties, customs and taxes levied by the country your order is being shipped to. If you refuse to pay the Customs fee and the parcel is returned back to us,we will contact you regarding a re-shipment or refund. If you opt for the refund, a shipping and handling fee could potentially be deducted from your refund. Customs may also choose to dispose of your package instead of returning it to us. In this instance, we will not be liable to re-ship the product back to you or offer a refund.
If you are unsure about whether you are subject to Customs and Duties fees, we would best advise contacting your local Customs office for more clarity and information.
However if not, you may cancel or return the goods in its original condition for a full refund.
We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.
We hope you never have to complain about our products
or service but if you do please write to -